We got lots of calls and questions following our DTV test on Wednesday. I’ll post some of the Q&A right here.
B in Churchville writes:
WBAL has been promoing a test to occur Dec 17th at 5:45. The details of the test are not disclosed. Will this test result in HDTV content being transmitted on the VHF CH11?
Hello,
The test was simply a brief simulated shutoff of the analog broadcast on VHF Channel 11. If you our newscast interrupted by color bars and an message that you need to prepare for DTV, the TV you were watching is not ready for digital. If you continued to see us in the studio talking about the test, your TV is ready.
If you missed the test, we’ll be doing it again in mid-January. Stay tuned!
Thanks for the question,
John
Katchy in Baltimore writes:
John, will you be doing a “test” any other time then 5:45 today? On a week-end or later at night? I can’t get home by 5:45 but would sure like to be part of the test.
I’m sorry the test wasn’t at a time when you could be near your TV.
We’ll be doing it again in mid-January, exact time and date to be announced.
You can put your TV to the test yourself, if you’d like. If you’re on a cable or satellite connection, it’s very simple. You pass. All TV’s on cable and satellite are already prepared, no matter how old they are.
If you use an antenna to receive local channels, try tuning your TV to channel 11-2. If you see our 24-hour Insta-Weather+ channel, you’re digital-ready. You pass the test!
Thanks for the question, and stay tuned for more information about the test coming up in January.
John
Bear in Airville, PA writes:
I receive your digital picture on my Sony Bravia TV but I do not get the audio. I have adjusted the outdoor antenna but no luck. I receive all the other Baltimore stations (2, 13, 45, 54, 67) fine. can you help? I really enjoy watching 11’s news and weather. I receive all the stations in the Harrisburg area except 27.
Hi,
Let me be sure I understand the problem. You’re receiving a digital signal from our station and several others. The others look and sound fine, but WBAL-TV has no audio.
If those assumptions are correct, the problem must be a setting or connection in your TV. I say this because it’s simply not possible for you to receive our video but not our audio. It’s all encoded into a single digital stream. If you’re seeing a picture, the audio is there too. We just have to figure out how to get your TV to play it.
If you’re getting audio from other digital channels, your TV seems to be hooked up correctly. Which leaves some strange audio settings in the TV (or converter box, if you have one) menu system that may be off. Every set is different, but look around for a section in the menu that deals with audio. There will probably be settings that say “mono,” “stereo” and maybe a few that say “Dolby.” I would change those around a few times to see if the audio appears for our station.
I’m sorry I can’t be more specific, but it’s difficult to diagnose from a distance. Hope that helps, though!
John
David in Chestertown writes:
Your test was great, but soon you should start telling people with DTV’s getting their signals from antennas that they will have to go through the “add channels” routine after 19 Feb so as to get the digital signal on channel 11(your switch of dtv from UHF 11.1 to VHF). If they don’t do this, they will have no picture(unless you keep transmitting on UHF)
Hi David,
You’re absolutely right!
We’ll start that in January probably. It’s just that this transition is such a big change for many people we figure adding one more message at this time will just make it more difficult.
But you can expect us to start including that message in our efforts very soon.
Thanks for the tip and thanks for watching!
Robert in Middle River writes:
mr sanders,i recently purchased a7″ digital tv with a built in atsc tunerand one rabbit ear antenna.i had the tv on wbal when they performed the digital test signal at 5:45 and only received the color bars.does it need a stronger antenna attached?it will be used in the bathroom with no access to a cable connection the whole reason i purchased it.please respond when you can.thank you
Hi Robert,
Here’s my guess as to what happened:
Most TV’s with ATSC tuners are also equipped with the older analog tuners for backward compatibility.
If your new digital TV was tuned to our analog channel 11, you would have seen the color bars even though it’s equipped with a new digital tuner.
To test the TV, try to tune it to channel 11-2. That’s our digital Insta-Weather+ channel, which is only available on digital broadcasting. If you can see that channel, you’re definitely ready.
You may need to “autoscan” the device so it discovers all the channels out there in the airwaves. That function is in the menu system.
Hope that helps, and thanks for watching!
John
Brenda in Baltimore writes:
you had a trial to see if you tv works, are you going to do another trial to see if tv works missed it last night thank you
Hi Brenda,
We’ll be doing it again in mid-January. We’ll announce the exact time and date in teh weeks leading up.
Thanks for watching!
John
Carol in Glen Burnie writes:
I do not understand why I am failing the digital conversion tests. I currently receive my signal through cable (Broadstripe of Anne Arundel County).
Hi Carol,
I think you kind of figured out what the problem was.
The problem is not with your TV. It’s with your cable company. We have become aware that Broadstripe continues to receive our broadcast over our analog broadcast. They must change this by February, and I can only assume that they’re working on it.
So to be clear: your TV’s are fine. You just may want to give a friendly phone call to Broadstripe to nudge them toward switching to digital reception for WBAL-TV.
Hope that helps, and thanks for watching!
John
Stuart in Taneytown writes:
Watched your digital TV test last evening, and had a blank screen on one TV with a converter box for both ch 2 &11 but got 13 plus 22 other digital stations. One new digital rated Tv had color bars for 2&11.We have a new channel Master Antenna good for over 70 miles range and we are 45 miles est. from the BAL tower. What in your opinion is the problem?
Hi Stuart,
A totally blank screen probably means you’re not getting enough signal strength to receive a digital picture or there’s a problem with the way the TV is connected. That may require reorienting the antenna. Also, WBAL-TV’s effective signal strength will increase in February, so that issue may resolve itself then.
Regarding the color bars you received during the test. If you’re confident that the TV you were using was digital ready, it could mean that the TV was tuned to the wrong channel.
Even the new digital TV’s are equipped with analog receivers for backward compatibility. You may have inadvertently been watching our analog channel. You can test that TV by using the menu to “auto-scan” through all the channels and then trying to tune in channel 11-2. That’s our digital Insta-Weather+ channel and is available only on digital broadcast. So if you see that channel, you’ll know you’re ready for the DTV transition.
Hope that helps, and thanks for watching!